Privacy information

Information we collect

When you contact Drawn to Part or submit a quote enquiry through this website, we may collect:

Your name
Your email address
Your phone number, if provided
Your project description
Details about materials, sizes, drawings or files you send to us
Any photographs, drawings or documents you upload or email to us
Basic website and enquiry information needed to operate the website

Why we use the information

We use this information to:

Respond to your enquiry
Assess whether your project is suitable for CNC machining
Prepare a quotation
Discuss your project with you
Carry out agreed work
Keep basic records of enquiries, quotations and completed work
Maintain the security and operation of the website

We do not sell your personal information.

Technical drawings and uploaded files

Files supplied through the quote form are intended solely for reviewing and responding to the submitted project and, where you instruct us to proceed, carrying out the agreed work. The final launch process will specify retention and deletion periods.

Lawful basis

We use your information because it is necessary to respond to your enquiry, discuss potential work, provide quotations and carry out agreed services. We may also keep limited records where we have a legitimate business interest in managing enquiries, records, accounts and customer communication.

Sharing information

We only share your information where necessary. This may include:
Website hosting and email service providers
Professional advisers such as accountants, where required
Suppliers or subcontractors, only where needed for your project and where appropriate
Legal or regulatory authorities, if required by law

How long we keep your information

Enquiry information that does not lead to work will normally be kept only for as long as needed to respond and follow up.

Information relating to quotations, orders, invoices or completed work may be kept for business, accounting or legal record-keeping purposes.

Cookies and analytics

This website may use essential cookies needed for the website to function. If additional analytics, tracking or marketing tools are added in future, this policy will be updated to explain how they are used.

Your rights

You have rights over your personal information, including the right to ask for a copy of the information held about you, to ask for corrections, and to ask for information to be deleted where appropriate.

To make a request, contact:

E-mail: hello@drawntopart.co.uk

Contact

If you have any questions about this privacy policy or how your information is handled, please contact:

Drawn to Part
hello@drawntopart.co.uk
Norfolk, United Kingdom